Terms of Service

Last updated: September 2025

1. Acceptance of Terms

By accessing and using the TrueVital website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

TrueVital provides educational information and sells natural wellness products including supplements and skincare items. Our services include:

  • Educational content about natural wellness products
  • Product information and ordering services
  • Customer support and guidance
  • Website functionality and user experience

3. Educational Purpose

All information provided on this website is for educational purposes only and is not intended as medical advice, diagnosis, or treatment. You should:

  • Consult with qualified healthcare professionals before making changes to your health routine
  • Not rely solely on information from this website for health decisions
  • Understand that individual results may vary
  • Read our Health Disclaimer for complete information

4. Product Orders and Purchases

When you place an order with us:

  • You agree to provide accurate and complete information
  • You confirm you are legally able to make purchases
  • Prices and availability are subject to change without notice
  • We reserve the right to refuse or cancel orders at our discretion
  • Payment must be received before products are shipped

5. Shipping and Returns

Our shipping and return policies include:

  • Products are shipped within Slovakia and to select international locations
  • Shipping times are estimates and not guaranteed
  • Returns are accepted within 30 days of purchase for unopened products
  • Customer is responsible for return shipping costs unless product is defective
  • Refunds will be processed within 14 days of receiving returned items

6. User Conduct

You agree not to:

  • Use our services for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of our website
  • Submit false or misleading information
  • Violate any applicable laws or regulations

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of TrueVital and is protected by copyright and other intellectual property laws. You may not:

  • Reproduce, distribute, or modify our content without permission
  • Use our trademarks or logos without authorization
  • Create derivative works based on our content

8. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices.

9. Disclaimers and Limitations

Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to:

  • Merchantability and fitness for a particular purpose
  • Accuracy or completeness of information
  • Uninterrupted or error-free service

Our liability is limited to the maximum extent permitted by law.

10. Governing Law

These terms are governed by the laws of Slovakia. Any disputes will be resolved in the courts of Slovakia.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on this website. Your continued use of our services constitutes acceptance of the modified terms.

12. Contact Information

If you have questions about these Terms of Service, please contact us:

TrueVital
Námestie slobody 8
093 01 Vranov nad Topľou
Slovakia
Email: [email protected]
Phone: +421 902 674 319

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